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  • Groovy Day

  • FAQ

    What is your return policy?

    You may return any items for an exchange or refund as long as it's within 15 days of the original purchase date (January 10th is the holiday deadline which runs from November 1st to December 31st). Clothing items being returned must be in the original condition you received them in. This means they are unwashed and free of stains and/or strong odor.

    Items cannot be returned or exchanged if you bought them in a store either. 

    All exchanges will receive a free return label. Items being returned for a refund will be charged a $6.99 return handling fee. This $6.99 is deducted from the refund amount.

    Items marked “Final Sale” cannot be returned 

    How long will it take to receive my order? 

    Orders ship Mon-Fri one or two business days after the order is placed. Once shipped, orders can take between 3 to 5 days to 1 to 3 weeks (internationally) depending on where you live (if you live on Mars, it may take longer).

    Where does this store ship from? 

    Menottees ships from Asheville, North Carolina.

    Is this site secure?

    Yes. The entire site is secured over SSL. 

    Where are your shirts printed? 

    A multitude of printers help Menottees around Asheville. These talented artists include: 

    Grifftown Goods and Rad Printworks

    Do you accept orders placed outside the United States? 

    Yes we do. Your order may be subject to import taxes by the country of delivery. These import taxes are not covered by the postage charge on your order with Menottees and you will be required to pay for them to receive your item(s). 

    Can I change my order after it's placed?

    You cannot. Please make sure to review your order before submitting. 

    What Payment Methods do you accept? 

    Menottees uses the Shopify online payment system which accepts Visa, Mastercard, American Express, and Discover. 

    Paypal, Amazon Pay, Google Pay, Apple Pay are also available. 

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